Return/Refund Policy

Thank you for shopping with Arwag. We strive to provide our customers with exceptional products and services. To ensure transparency and clarify our policies, we have outlined our Return/Refund Policy below.

1. Returns:

At Arwag, we currently do not accept returns. We apologize for any inconvenience this may cause. It is important to carefully review all product details, including size, color, and specifications before placing your order. If you have any questions about a product, please reach out to our customer support team for assistance prior to making a purchase.

2. Refunds:

As we do not accept returns, we also do not offer refunds. We believe in providing accurate product descriptions and images to help you make an informed decision before placing an order. If you have any concerns or queries about a product, please contact our customer support team, and we will be glad to assist you.

3. Damaged or Defective Items:

In the unlikely event that you receive a damaged or defective item, please contact our customer support team within [number of days] of receiving your order. We will work with you to find a suitable solution, which may include a replacement, store credit, or a refund at our discretion.

4. Order Cancellations:

If you wish to cancel an order, please contact our customer support team as soon as possible. We will make every effort to accommodate your request, provided the order has not already been processed or shipped. If the order has already been dispatched, we will not be able to cancel it, and our standard Return/Refund Policy will apply.

5. Exceptions:

Certain products, such as perishable goods, personalized items, or digital downloads, may not be eligible for return or refund. This information will be clearly stated on the product page. Please review the product details carefully before making a purchase.

6. Contact Us:

If you have any questions or concerns regarding our Return/Refund Policy, please don't hesitate to contact our customer support team. You can reach us via email at [customer support email] or through our contact form on the website.

Please note that our Return/Refund Policy is subject to change without prior notice. We encourage you to review this policy periodically to stay informed about any updates.

Thank you for choosing [Your Online Store]. We appreciate your understanding and cooperation regarding our return and refund practices.

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